Refund policy

Returns & Exchanges

We want you to love your Cosette purchase! Becuase all of our clothing items are made-to-order, we do not accept returns or issue refunds at this time. We're happy to accept exchanges within 14 days of receiving your item. To qualify, items must be unworn, unwashed, and in their original condition with all tags attached. Exchanges are available for a different size or style, with customers responsible for shipping fees both ways.

Custom Orders & Personalized Items

Custom and personalized pieces cannot be returned or exchanged. We encourage you to double check your sizing and read through the item details before placing your order.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately with photos of the issue, and we'll work to resolve it promptly.